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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Tucker

April 8, 2025

5  out of  5
rating by Ashley Tucker
"Sondra Jones at Stephen Buckley State Farm is my angel. She has always been patient and kind. She makes sure I am always comfortable and understand my policies. She is always prompt with what she says she will do. I appreciate her so much!"
We responded:
"Thank you, Ashley, for sharing your kind feedback with us! We are very happy to hear that Sondra has positively impacted your experience and has been a great support for you. Your appreciation means a lot to us, and we want you to know that we are dedicated to providing you with the best service possible. We look forward to serving you in the future and making sure your experience stays excellent!"
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Michael Jenkins

April 4, 2025

5  out of  5
rating by Michael Jenkins
"Katrina was patient and understanding. Excellent and knowledgeable on any questions I had. Great experience!"
We responded:
"Thank you, Michael, for your wonderful feedback! We're thrilled to hear that Katrina provided you with such a great experience and was able to address all your questions. We look forward to continuing to serve you with the same level of excellence."
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Jasmine Boyd

April 4, 2025

5  out of  5
rating by Jasmine Boyd
"Katrina was very helpful in assisting me with redoing my insurance coverage. When we couldn’t open my prior quote, she sat with me and started the quote process over and made sure I got everything I needed. Thank you so much for all your help!!"
We responded:
"Thank you so much, Jasmine! We really appreciate your kind words and for sharing your experience with us. We're so happy to hear that Katrina was able to help you with your insurance coverage! If you ever need anything else, don’t hesitate to reach out. We're here for you anytime!"
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Zuzu Madanat

April 4, 2025

5  out of  5
rating by Zuzu Madanat
"Stephen and his team are amazing... They are so friendly and helpful. Hailey has been able to assist me multiple times with the insurance on both my small business and personal insurance. It's hard to have peace of mind with insurance today, but they really do their best to help."
We responded:
"Thank you, Zuzu, for your kind words and for taking the time to share your experience. We're thrilled to hear that Hailey and the team have been able to assist you with both your business and personal insurance needs. Your peace of mind is our priority, and we're here whenever you need us. - Stephen"
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Larry Walker

April 1, 2025

5  out of  5
rating by Larry Walker
"Amazing what more needs to be said"
We responded:
"Thank you, Larry, for your amazing feedback! We're thrilled to hear that you had such a positive experience with us. If there's anything else we can do for you, just let us know!"
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Nick Webb

April 1, 2025

5  out of  5
rating by Nick Webb
"Very helpful, and reliable. Will be continuing business with this agent 🙌"
We responded:
"Thank you, Nick, for your kind words and the fantastic rating! We're thrilled to hear that you find our service helpful and reliable. We look forward to continuing to serve you in the future!"
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ettaromedia

March 28, 2025

5  out of  5
rating by ettaromedia
"Dealing with insurance isn't one of my favorite things to do in life, but when it's right it's right and I have to say that Sondra and the team at Stephen Buckley insurance are absolutely top tier!!! My wife and I ran into a little bit of an issue with our previous provider, and Sondra was super patience and informative and really helped us out of a jam with our homeowners policy. We were so deeply impressed that we also gave them our auto policy and umbrella policy. I've been with them for years for my small business policy and I knew this was a good choice to wrap everything under one roof. I cannot say enough good about this agency, and especially Sondra. If I could give them more than 5 stars I would!!!"
We responded:
"We are grateful for your kind words and for entrusting us with your insurance needs. It is a source of pride for us to know that Sondra and our dedicated team were able to assist you effectively and facilitate a smoother insurance process. Your ongoing support is greatly appreciated, and we look forward to the opportunity to serve you and your family for many more years to come. Thank you once again for your continued business! - Stephen"
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Katie Nguyen

March 28, 2025

5  out of  5
rating by Katie Nguyen
"Sondra is my sale agent and she is awesome!!"
We responded:
"Katie, we’re so grateful for your review! Your trust means the world to us, and we’re always here to help with anything you need. Thanks for being part of our insurance family!"
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Melissa Roy

March 10, 2025

5  out of  5
rating by Melissa Roy
"Stephen’s team is fantastic. Katrina quickly and efficiently cared for the task and then answered every other question I came up with. Positive experience all around."
We responded:
"Thank you, Melissa, for your wonderful feedback! We're thrilled to hear that Katrina provided you with such efficient and thorough service. Your positive experience is exactly what we strive for. We appreciate your support and look forward to assisting you again in the future. Stephen Buckley - State Farm Insurance Agent"
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Jolanda Van Beek Boerjan

March 3, 2025

5  out of  5
rating by Jolanda Van Beek Boerjan
"Helpful, fast, and acceptable!"
We responded:
"Thank you, Jolanda, for your wonderful review! We're thrilled to hear you found our service helpful and fast with Brian. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need anything else, feel free to reach out. Stephen Buckley - State Farm Insurance Agent"
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Shenitra Jones

February 28, 2025

5  out of  5
rating by Shenitra Jones
"Sondra was very knowledgeable and helpful! Took care of our needs, very efficient!"
We responded:
"Shenitra, Thank you so much for your amazing review! We're so happy to hear that Sondra provided you with knowledgeable and efficient service. Your feedback means the world to us and inspires us to keep delivering exceptional service. If you ever need anything else, don’t hesitate to reach out! Stephen Buckley - State Farm Insurance Agent"
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Tyshanna “Ty” Brown

February 10, 2025

5  out of  5
rating by Tyshanna “Ty” Brown
"He was very helpful, detailed and patient!"
We responded:
"Tyshanna, Thank you for your wonderful feedback and fantastic rating! We're thrilled to know that you found our service helpful, thorough, and patient. Your satisfaction means everything to us, and we truly appreciate your support. Best, Stephen Buckley State Farm Insurance Agent"
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Denise Williams

January 31, 2025

5  out of  5
rating by Denise Williams
"Katrina my state farm agent was over the top with customer service today. So I updated my car and had to switch the insurance she absolutely made it effortlessly for me. I'm so very thankful for great customer service which is so hard to find in our fast paced lives. Thank you Katrina God bless you my dear. Keep giving excellent customer service. Ms Denise"
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Katrina provided exceptional service during your insurance update. Your kind words mean a lot to us, and we'll continue striving for excellence. We appreciate your trust in us."
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Jeremiah Elmore

January 18, 2025

5  out of  5
rating by Jeremiah Elmore
"Had a really good experience. Agent gave me many options and found the right insurance that fit my needs. Sondra was very nice and a pleasant person to work with."
We responded:
"Jeremiah- Thank you for your wonderful feedback! We're delighted to hear that Sondra provided you with excellent service and found the perfect insurance options for you. Your satisfaction is our priority, and we appreciate your 5-star review!"
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ANNA Michael

December 26, 2024

5  out of  5
rating by ANNA Michael
"Had a great experience dealing with Hailey regarding our policies. Her professionalism and knowledge was exemplary. Having quality employees who are ready to help with any question is the main I remain loyal."
We responded:
"Anna, Thank you so much for your kind words! We're thrilled to hear that Hailey was able to assist you so effectively and that her professionalism and knowledge made a positive impression. We truly value your loyalty, and we're committed to providing the best service possible. If you ever have any more questions or need further assistance, don't hesitate to reach out. We appreciate your feedback!"
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Cole

December 19, 2024

5  out of  5
rating by Cole
"Great customer service! Always able to help me out whenever I have questions or need assistance. Thanks Stephen & team!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. Our team works hard to ensure all our customers feel supported and valued. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your business!"
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KeVese Michael

December 11, 2024

1  out of  5
rating by KeVese Michael
"Worst insurance company ever. Company misleads and lies to their customers. How can you let go of customers for claim counts? Isn’t that what I pay a premium for?? On top of that, extreme lack in communication. Your company is quick to email me about a missed payment. Contact me about everything related to my policy…"
We responded:
"Hi KeVese, I'm sorry to hear about your experience. Your feedback is valuable to us, and we genuinely care about your concerns. I know my team has been able to assist you in this matter regarding State Farms Claims/Underwriting decisions. If you need any additional assistance, please reach out to me directly at stephen@buckleysf.com"
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Joy McNeil

December 5, 2024

5  out of  5
rating by Joy McNeil
"Awesome agent highly recommend"
We responded:
"Thank you for your kind words and high recommendation! We're thrilled to hear that you had a positive experience with our agency. Your support means a lot to us."
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Marvin Wright

November 21, 2024

5  out of  5
rating by Marvin Wright
"Very friendly, helpful and knowledgeable staff."
We responded:
"Thank you for your kind words! We're delighted to hear that you found our staff friendly, helpful, and knowledgeable."
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Christina S

November 20, 2024

5  out of  5
rating by Christina S
"Katrina with State Farm is the epitome of excellent customer service! She helped me get my situation resolved, customized a better insurance fit for me & was completely relatable when talking to her."
We responded:
"Thank you, Christina, for your kind words! We're thrilled to hear that Katrina provided excellent customer service and helped you find the right insurance fit. Your satisfaction is our priority, and we appreciate your feedback."
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LACHUNDA HUNTER

October 2, 2024

5  out of  5
rating by LACHUNDA HUNTER
"Brian Harwood was wonderful. Very easy and understanding. Really recommend him."
We responded:
"Thank you for your kind words about Brian. We're thrilled to hear that he provided you with excellent service. Your recommendation means a lot to us."
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Percy Rowling

September 13, 2024

5  out of  5
rating by Percy Rowling
"Really sweet and patient customer service I’m very happy with the price and help I received from Statefarm, thank you guys a million!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service and are happy with the price and assistance provided. Your satisfaction is our priority."
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Makynna Summers

August 8, 2024

5  out of  5
rating by Makynna Summers
"Made a small error on an insurance policy, and as soon as I emailed Stephen was quick to help and solved my problem in as little as 10 minutes!"
We responded:
"Thank you, Makynna, for your kind words! We're glad to hear Stephen could quickly resolve your issue. Your satisfaction is our priority, and we appreciate your trust in our service."
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Reagan Gales

July 31, 2024

5  out of  5
rating by Reagan Gales
"Great and quick service!"
We responded:
"Thank you, Reagan, for your kind words and 5-star rating! We're thrilled to hear you appreciated our quick service."
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anaiya broadie

July 30, 2024

5  out of  5
rating by anaiya broadie
"Brian was extremely awesome and helpful! Great guy he helped me get renters insurance. Answer all questions I needed answer. He also explained everything to me that I didn’t know about when getting car insurance. I will definitely be signing with state farm and leaving my current insurance company! 100/10. thanks BRIAN!"
We responded:
"Thank you, Anaiya! We're thrilled to hear about your positive experience with Brian. It's great to know he could assist you with renters and car insurance. Welcome to State Farm!"