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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris McCall

July 25, 2025

5  out of  5
rating by Chris McCall
"Katrina did a great job for our family. State Farm should be proud of the professional and dedicated service professionals at this office. This was especially true on a late Friday afternoon."
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amy spivey

July 25, 2025

5  out of  5
rating by amy spivey
"Hailey was awesome! Very helpful and knowledgeable. Everything was quick and easy."
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Debra Katzman

July 18, 2025

5  out of  5
rating by Debra Katzman
"Hailey Carter is an amazing customer service manager at Stephen Buckley Insurance. Stephen runs an excellent agency hiring the most professional staff. So pleased with her personal service which is rare these days."
We responded:
"Debra- Thank you so much for sharing your feedback with us! We’re absolutely thrilled to hear that Hailey and our amazing team have made such a positive impact on your experience. Your satisfaction truly means the world to us, and we can’t thank you enough for your continued support. If there’s anything else we can do to assist you, please don’t hesitate to reach out."
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Nicole Frey

July 10, 2025

5  out of  5
rating by Nicole Frey
"Hailey was great when helping me change my renter's insurance policy. She was quickly and thoroughly gave me all the accurate information needed for my move!"
We responded:
"Thank you for your feedback, Nicole! We're thrilled that Hailey was able to assist you with your renter's insurance. If you have any more questions or need assistance, please don't hesitate to reach out. We're here to help!"
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Shon Cammon

July 3, 2025

5  out of  5
rating by Shon Cammon
"Thank you Brian for taking time to walk through lower rates for my policy. Wonderful great customer service and I can definitely tell he cares about the customer needs."
We responded:
"Shon, thank you for your wonderful feedback! We are thrilled to hear that Brian was able to help you with your policy and deliver outstanding service during the process. Your satisfaction means a great deal to us, and we work hard to ensure that every interaction with our team meets your expectations. We appreciate you sharing your experience with us!"
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Craig Tanner

July 2, 2025

5  out of  5
rating by Craig Tanner
"Stephan Buckley and State Farm have been my insurance agency for the last 22 plus years. Stephan and his staff, especially Socorro, have been incredibly helpful in structuring the right coverage to protect me and my family's assets. They have covered our homes, our cars, our businesses, and our lives. Stephan's knowledge of life insurance is truly impressive. The way in which he explains life insurance takes something complex and simplifies it. I have recommended Stephan to many of my friend's and family and will continue to recommend Stephan and his agency."
We responded:
"Craig- Thank you for your trust and for sharing your experience with our office and our team. We truly appreciate your recommendations!"
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Kris Klenke

June 20, 2025

5  out of  5
rating by Kris Klenke
"Katrina was super awesome and very helpful. We were in the process of buying a car and she was able to quickly update my policy with the different cars to see which one was better. She was waaaay faster than calling the national State Farm after hours number, what she did in 10mins to the call center over 45mins to do. If you’re looking for car/home owners insurance ask for Katrina."
We responded:
"Kris, Thank you so much for sharing your wonderful experience with Katrina! We're thrilled to hear that she was able to help you so efficiently during your car purchase. Your recommendation means a lot to us, and we can't wait to assist you again in the future!"
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Lireyshka Cintron

June 18, 2025

5  out of  5
rating by Lireyshka Cintron
"I’m completely satisfied with the customer service experience I received today from representative Katrina she was wondering I didn’t have wait long on the call she took care of everything getting my new information update on my policy I appreciate everything she did she was wonderful."
We responded:
"Thank you, Lireyshka, for sharing your positive experience with Katrina. It's great to hear that she was able to assist you promptly and efficiently with your policy update. We appreciate your feedback and look forward to serving you again."
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Chelsea Flo

June 18, 2025

5  out of  5
rating by Chelsea Flo
"Hailey was incredibly helpful in adding me to my husband's insurance plan and assisting with a last-minute request to send a document to the DMV. She handled everything promptly and was thorough in explaining the process!"
We responded:
"Thank you, Chelsea, for sharing your experience with us. We're glad to hear that Hailey was able to assist you efficiently with your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Hannah Pitts

June 17, 2025

5  out of  5
rating by Hannah Pitts
"Brian was great to work with! He was super friendly and willing to answer any of the questions that I had."
We responded:
"Thank you, Hannah, for sharing your experience with Brian! It's great to hear that he was friendly and helpful in addressing your questions. We appreciate your feedback and look forward to serving you again."
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Lauren Corsaro

June 13, 2025

5  out of  5
rating by Lauren Corsaro
"Hailey was awesome to work with. So fast to respond, on top of everything, I think I got everything handled in a total of 5 minutes and she was very thorough. 10/10 recommend!"
We responded:
"Thank you, Lauren, for sharing your experience with Hailey! It's great to hear that she was able to assist you quickly and thoroughly. We appreciate your recommendation and look forward to serving you again."
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Jared Reeder

June 13, 2025

5  out of  5
rating by Jared Reeder
"Hailey answered all of my questions and was willing to help us with our renters insurance policy in a timely manner! Our move was made seamless thanks to the help of those at the Buckley office! I highly recommend them for any of your service needs!"
We responded:
"Thank you, Jared, for sharing your experience with us! We're glad Hailey could assist you with your renters insurance and make your move seamless. We appreciate your recommendation and look forward to serving you in the future."
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Brandy

June 2, 2025

5  out of  5
rating by Brandy
"Ms.Sondra Jones is very approachable and very excellent on customer service..She did all that she can do to give me the best price for my insurance.I am really satisfied with her service and she is very professional on what she do..Thank you Ms.Sondra !! Happy customer here - Marvin Orlino"
We responded:
"Thank you, Marvin, for sharing your experience with Ms. Sondra Jones. It's great to hear that she was able to assist you effectively and provide excellent customer service. We appreciate your feedback and are glad to have you as a happy customer."
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Brianna Brantley

May 28, 2025

5  out of  5
rating by Brianna Brantley
"Outstanding customer service patience and understanding ..ms Katrina deserives 10 star"
We responded:
"Thank you very much, Brianna! We truly value your kind words and are delighted to learn about Katrina's outstanding service. It's fantastic to hear that you had such a positive experience with our team. Your feedback is incredibly important to us!"
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Justin Mills

May 28, 2025

5  out of  5
rating by Justin Mills
"Greatly appreciate the assistance from the State Farm Team!"
We responded:
"Thank you so much, Justin! We really appreciate your thoughtful comments and for sharing your experience with us. It’s wonderful to hear that our team was able to help you effectively. If you have any more questions or need anything else, please feel free to reach out anytime!"
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Tonio Groves

May 23, 2025

5  out of  5
rating by Tonio Groves
"All I have to say is my experience was phenomenal! Sondra took care of all my needs and even made me want to get her a Christmas gift. 10 out of 10 recommend!"
We responded:
"Thank you, Tonio, for sharing your experience! We're glad to hear that Sondra provided such exceptional service. Your recommendation means a lot to us!"
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Abby Parker

May 7, 2025

5  out of  5
rating by Abby Parker
"I've had Stephen as my insurance agent for 2-3 years now, and I can't say enough good things! This team is accommodating, kind, responsive, and incredibly helpful!"
We responded:
"Thank you, Abby, for your thoughtful words and ongoing support throughout the years! We truly value your feedback, as it inspires us to deliver the best service possible. If you ever need anything or have any questions in the future, please feel free to reach out. We're here to assist you!"
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Norma Salinas

May 1, 2025

5  out of  5
rating by Norma Salinas
"Brian Harwood helped me he was very friendly and helpful that's hard to find these days"
We responded:
"Thank you, Norma, for sharing your wonderful experience with Brian. We're delighted to know he was both friendly and helpful during your conversation. We value your feedback and thank you again for your business!"
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Ashley Tucker

April 8, 2025

5  out of  5
rating by Ashley Tucker
"Sondra Jones at Stephen Buckley State Farm is my angel. She has always been patient and kind. She makes sure I am always comfortable and understand my policies. She is always prompt with what she says she will do. I appreciate her so much!"
We responded:
"Thank you, Ashley, for sharing your kind feedback with us! We are very happy to hear that Sondra has positively impacted your experience and has been a great support for you. Your appreciation means a lot to us, and we want you to know that we are dedicated to providing you with the best service possible. We look forward to serving you in the future and making sure your experience stays excellent!"
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Michael Jenkins

April 4, 2025

5  out of  5
rating by Michael Jenkins
"Katrina was patient and understanding. Excellent and knowledgeable on any questions I had. Great experience!"
We responded:
"Thank you, Michael, for your wonderful feedback! We're thrilled to hear that Katrina provided you with such a great experience and was able to address all your questions. We look forward to continuing to serve you with the same level of excellence."
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Jasmine Boyd

April 4, 2025

5  out of  5
rating by Jasmine Boyd
"Katrina was very helpful in assisting me with redoing my insurance coverage. When we couldn’t open my prior quote, she sat with me and started the quote process over and made sure I got everything I needed. Thank you so much for all your help!!"
We responded:
"Thank you so much, Jasmine! We really appreciate your kind words and for sharing your experience with us. We're so happy to hear that Katrina was able to help you with your insurance coverage! If you ever need anything else, don’t hesitate to reach out. We're here for you anytime!"
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Zuzu Madanat

April 4, 2025

5  out of  5
rating by Zuzu Madanat
"Stephen and his team are amazing... They are so friendly and helpful. Hailey has been able to assist me multiple times with the insurance on both my small business and personal insurance. It's hard to have peace of mind with insurance today, but they really do their best to help."
We responded:
"Thank you, Zuzu, for your kind words and for taking the time to share your experience. We're thrilled to hear that Hailey and the team have been able to assist you with both your business and personal insurance needs. Your peace of mind is our priority, and we're here whenever you need us. - Stephen"
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Larry Walker

April 1, 2025

5  out of  5
rating by Larry Walker
"Amazing what more needs to be said"
We responded:
"Thank you, Larry, for your amazing feedback! We're thrilled to hear that you had such a positive experience with us. If there's anything else we can do for you, just let us know!"
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Nick Webb

April 1, 2025

5  out of  5
rating by Nick Webb
"Very helpful, and reliable. Will be continuing business with this agent 🙌"
We responded:
"Thank you, Nick, for your kind words and the fantastic rating! We're thrilled to hear that you find our service helpful and reliable. We look forward to continuing to serve you in the future!"
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ettaromedia

March 28, 2025

5  out of  5
rating by ettaromedia
"Dealing with insurance isn't one of my favorite things to do in life, but when it's right it's right and I have to say that Sondra and the team at Stephen Buckley insurance are absolutely top tier!!! My wife and I ran into a little bit of an issue with our previous provider, and Sondra was super patience and informative and really helped us out of a jam with our homeowners policy. We were so deeply impressed that we also gave them our auto policy and umbrella policy. I've been with them for years for my small business policy and I knew this was a good choice to wrap everything under one roof. I cannot say enough good about this agency, and especially Sondra. If I could give them more than 5 stars I would!!!"
We responded:
"We are grateful for your kind words and for entrusting us with your insurance needs. It is a source of pride for us to know that Sondra and our dedicated team were able to assist you effectively and facilitate a smoother insurance process. Your ongoing support is greatly appreciated, and we look forward to the opportunity to serve you and your family for many more years to come. Thank you once again for your continued business! - Stephen"